Welcome to Gadgykart, "where the future of technology meets everyday convenience. We believe that gadgets shouldn’t just be tools; they should be experiences that simplify your life and spark your curiosity"
We want you to love your purchase! If you’re not 100% satisfied, we’re here to help.
1. Return Window You have 14 days from the date of delivery to request a return. After this window, we unfortunately cannot offer a refund or exchange.
2. Eligibility for Returns To be eligible for a return, your item must be:
Unused and in the same condition that you received it.
In the original packaging with all tags attached.
Accompanied by a receipt or proof of purchase.
Note: Personal care items, perishable goods, and custom-made products are non-returnable.
3. Damaged or Incorrect Items If your item arrives damaged or you received the wrong product, please contact us at [Your Support Email] within 48 hours of delivery. Please include:
Your order number.
Photos or a video of the damaged/incorrect item. We will provide a prepaid return label and ship a replacement or issue a full refund at no extra cost to you.
4. Return Shipping Costs For "Change of Mind" returns (e.g., item doesn't fit, no longer wanted), the customer is responsible for paying the return shipping costs. Shipping costs are non-refundable.
5. How to Start a Return
Email [Your Support Email] with your order number and reason for return.
Once approved, we will provide you with the return address. Do not send your purchase back to the manufacturer.
After we receive and inspect your return, we will notify you of the approval or rejection of your refund.
6. Refunds If approved, your refund will be processed and applied to your original method of payment within 5-10 business days.
What payment methods do you accept?
Currently, we exclusively accept payments via UPI (Unified Payments Interface). This allows for a fast, secure, and direct transaction from your bank account or preferred UPI app (such as Google Pay, PhonePe, or Paytm).
How long it will take to ship to me?
We ship our products directly from our global warehouses to offer you the best prices. Here is what to expect:
Order Processing: 1–3 business days (Quality check & packaging).
Shipping Time: 10–18 business days.
Total estimated delivery is usually 2–3 weeks. Once your order is shipped, we will send you a tracking number so you can follow its journey right to your doorstep!
Why "2–3 Weeks"? (The 2025 Reality)
While some "Express" lines can take 7 days, standard dropshipping to India typically involves:
Customs Clearance: This is the most unpredictable part. Packages can sit at Mumbai or Delhi ports for 3–5 days.
Last-Mile Delivery: Local couriers (BlueDart, Delhivery, etc.) usually take 2–4 days once the package enters India.
How do i request for return or a exchange?
We’ve made our process simple and transparent. Just follow these 4 steps:
Step 1: Contact Us Send an email to [Your Email Address] or message us on WhatsApp at [Your Number} within 7 days of receiving your package. Please include:
Your Order Number.
The reason for the return/exchange.
Crucial: Clear photos or a 360-degree unboxing video (this helps us speed up the process with our suppliers).
Step 2: Approval & Instructions Our team will review your request within 24–48 hours. Once approved, we will provide you with the Return Address.
Note: Do not send the item back to the address on the shipping label (the manufacturer); it must be sent to our local inspection point.
Step 3: Ship the Item Pack the item securely in its original packaging with all tags intact. You will need to ship the item via a local courier.
For Damaged/Wrong Items: We will refund your shipping cost (save your receipt!).
For Personal Preference (Size/Style): The customer is responsible for return shipping costs.
Step 4: Receive Your Refund or Exchange Once we receive and inspect the item:
Exchanges: We will ship your new item immediately at no extra cost.
Refunds: Since you paid via UPI, we will contact you to confirm your UPI ID. The refund will be credited directly to your bank account within [3-5] business days.
How much does shipping costs?
We charge a flat shipping fee of ₹60 or₹99 on all orders, regardless of the size or weight of the package. This helps us ensure your items are handled with care and delivered securely to your doorstep.
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